Submitting a Ticket
Our ticket system helps us handle support enquiries.
By submitting a ticket, you'll receive help on technical issues, feedback on functionality and even make suggestions for new features.
You can access ticket submission via the short form on any of our support pages - just scroll down to the "Can't find what you're looking for?" section and hit "Submit a Ticket".
Try to be as detailed as possible - it will help us diagnose the issue and get back to you quicker.
- Contact details - this lets us keep track of all the tickets you submit.
- Subject - what is the broad description of the issue?
- Description - describe your problem in detail, the more info (hardware you're using, is it consistent, etc) that you can provide, the better we can help you
You can also submit tickets directly through email at firstname.lastname@example.org