I can't see an object I have just placed in the environment

A troubleshooting guide to locating 'missing' 3D content

I can't see an object I have just placed in the environment

Here's a few steps you can follow:

  • Is anything obscuring where the object would appear? Each environment has a few places where the object will spawn. If you have created a few objects without moving any, it might be your new object is inside another one.
  • Try restarting the lesson, or creating a new lesson. Does the object appear when doing either of these?
  • Is this the only object that isn't appearing? Try a few different objects to narrow down the problem.
  • Is the object type compatible? Check our object requirements here.

If the problem is persistent, contact our support team using the "Submit a ticket" button below.

                       

                   

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I can't see an object I have just placed in the environment

Here's a few steps you can follow:

  • Is anything obscuring where the object would appear? Each environment has a few places where the object will spawn. If you have created a few objects without moving any, it might be your new object is inside another one.
  • Try restarting the lesson, or creating a new lesson. Does the object appear when doing either of these?
  • Is this the only object that isn't appearing? Try a few different objects to narrow down the problem.
  • Is the object type compatible? Check our object requirements here.

If the problem is persistent, contact our support team using the "Submit a ticket" button below.

I can't see an object I have just placed in the environment

Can't find what you're looking for?

No problem! We're here to help.
Submit a ticket, and we'll get back to you as soon as possible.
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